Get in Touch
We're here to help with any questions or concerns
Location
Lagos, Nigeria
Office in Lekki & VI
Business Hours
Mon - Fri: 8AM - 6PM
Weekends: 9AM - 3PM
Send us a Message
Why Contact Us?
- Technical Support - Resolve any issues quickly
- Shipment Inquiries - Track or manage your packages
- Business Partnerships - Explore bulk rates
- Feedback & Complaints - Help us improve
- General Questions - About our services
Business Hours
Weekdays
Monday - Friday
8:00 AM - 6:00 PM
Open NowWeekends
Saturday & Sunday
9:00 AM - 3:00 PM
Limited Hours24/7 Support
Emergency Support
Always Available
OnlineFrequently Asked Questions
How do I track my shipment?
Visit our Track Package page and enter your tracking number. You can also receive SMS or email updates by providing your contact information during booking. Real-time updates are available 24/7.
What are your delivery timeframes?
We offer multiple delivery options: Express (2-4 hours), Priority (1-3 days), Standard (3-5 days), and Economy (5-7 days). Delivery times depend on the destination and service selected. International shipments vary by country.
Is my package insured?
Yes, all shipments include basic insurance coverage. For valuable items, we offer premium insurance at an additional cost. Coverage includes loss, damage, and theft during transit. Full details are available at checkout.
Can I cancel or modify my order?
Orders can be cancelled or modified within 1 hour of booking at no charge. After that, contact our support team immediately. Cancellations after pickup incur a handling fee. Modifications are subject to availability.
Do you deliver internationally?
Yes, we offer international shipping to over 150 countries. Customs clearance and import duties are handled by our team. Rates vary by destination. Contact us for a quote on your specific route.
What payment methods do you accept?
We accept all major credit cards, bank transfers, and popular mobile payment methods. Payment is processed securely during checkout. Invoices and receipts are sent immediately upon transaction completion.